The Disney Institute CX Summit Returns to the Disneyland Resort

Join us for the Disney Institute Customer Experience (CX) Summit at Disney’s Grand Californian Hotel & Spa from April 9 to 11, 2019

Disney Institute and Disney Meetings & Events invite you to this one-of-a-kind, multi-dimensional event returning to the Disneyland Resort in April 2019 at the recently renovated Disney’s Grand Californian Hotel & Spa!

An exceptional customer experience requires listening to what your customer or guest needs, wants and expects – and we’ve done just that with a more flexible experience than ever before. Now you are able to choose the topics that interest you most and observe a world-renowned customer experience environment in action at The Happiest Place on Earth.

The Disney Institute CX Summit creates opportunities to observe the Disney approach to CX in action and make note of dynamic learnings that you can then apply and integrate into your own organization. You will have the chance to learn from Disney executives during powerful keynotes designed to inspire new ways of thinking from a company with over 60 years of storytelling experience, business insights and time-tested principles.

You will even have the opportunity to network with other attendees in your field, with unexpected Disney surprises and magic throughout the Summit. Following the event, you will be granted Alumni status giving you access to specially-priced Disney Institute products and experiences in the future.

So, are you ready to aspire higher? Registration for this incredible event at the Disneyland Resort is now open!

For more information, please visit us at: https://www.disneyinstitute.com/disney-institute-summits/customer-experience-disneyland-resort

Tell us – What are you looking forward to the most at this year’s Disney Institute Customer Experience Summit at the Disneyland Resort? Let us know on Facebook, Twitter, LinkedIn, or Instagram using #DisneyMeetingsAndEventsBlog.

We're excited to help you create the perfect meeting or private event for any size group, theme, and objective. Submit a request to connect with a Disney Meetings & Events representative to start planning your next meeting or event.